What happens if I make a payment to an incorrect or invalid account number?
Last Updated: 12 Jul 2016
If you pay to an invalid account number, typically what will happen is the funds will be returned to you within 1-3 working days.
If the account number is incorrect but active and belonging to someone else then the funds will remain in the incorrect account unless an agreement can be made to reverse the funds back. If this happens, contact us so we can arrange with the bank the account is held with to have the funds returned.
Please be aware that there is a $40.00 charge to recover funds and it is not guaranteed that they will be able to be returned.
Did this answer your question?
Related Answers
-
To return a payment to the sender's bank account, call our contact centre on 0800 803 804 or +64-9 306 ...
-
We've introduced Confirmation of Payee to check the account owners name and number match up, giving you greater confidence that ...
-
The quickest way to deposit money into an account is by transferring from another ASB account or by depositing cash ...
-
To change an account type in FastNet Classic internet banking: Log into FastNet Classic internet banking Select ‘Balances’ in the ...
-
To find out how to open an ASB account from overseas, complete the application form and email internationalbanking@asb.co.nz. Our relocation ...
-
You can do this at your local ASB Branch. To make an appointment call our contact centre on 0800 803 ...
-
An IRD number is an eight or nine digit number unique to you. You can find your IRD number on ...
-
The best home loan strategy is one that takes into account your individual circumstances, like your cash flow. Does your ...
-
When you make an overseas transfer from your account, you have the option for any fees relating to the transfer ...
-
To share your account details: Log into the ASB Mobile app. Select the account you want to receive money into. ...
