Advice Centre and Contact Centre Update 

Contact Centre - Auckland Anniversary Day and Waitangi Day

Our Contact Centre (General enquiries line - 0800 803 804) will be open 8am-8pm on Auckland Anniversary Day and 8:30am-5pm on Waitangi Day.

Advice Centres - Auckland Anniversary Day

The following Advice Centres (branches) in Auckland will be open 10am-4pm on Auckland Anniversary Day (Monday 27 January):

Botany Downs, Broadway, Sylvia Park, Albany, Glenfield, Manukau City, Lynnmall (New Lynn), NorthWest, St Lukes, WestCity Henderson.
The rest of our Auckland, Northland, Waikato, and Central North Island Advice Centres will be closed on this day.

Advice Centres in Hastings, Napier, New Plymouth, Wellington & Midland Region, and South Island Region will be open as per usual.

Advice Centres - Waitangi Day

The following Advice Centres (branches) will be open 10am-4pm on Waitangi Day (Thursday 6 February): 

Botany Downs, Broadway, Sylvia Park, Albany, Glenfield, Manukau City, Lynnmall (New Lynn), NorthWest, St Lukes, WestCity Henderson, Porirua - North City. 
The rest of our Advice Centres will be closed on this day. 

Regional Banking Hubs offering basic banking services

Martinborough, Twizel, Waimate, Whangamatā, Ōpōtiki are local banking hubs that offer basic banking services.

Learn more

ASB Hāwera Regional Centre

175 High Street, Hāwera (inside the Collective First National Real Estate team office)

You can book a time to see our Personal Banking staff who are available on Tuesdays from 10am to 2pm by appointment only. They can help with Financial Wellbeing, KiwiSaver, and general account enquiries.

You can book an appointment online or call us on 0800 803 804.