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Easter and ANZAC Day Advice Centre & Contact Centre Hours

All our Advice Centres (branches) will be closed on Good Friday 18 April, Easter Sunday 20 April, and ANZAC Day 25 April. There is no change to our opening hours on Saturday 19 April.

A number of our Advice Centres will be open on Easter Monday 21 April. Please click here for further information.

Our Contact Centre (General Service line 0800 803 804) will be open 8:30am-5pm from Friday 18 April to Monday 21 April inclusive, and on 25 April.

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Is there a free-look period with ASB life insurance if I change my mind?

Yes, you have from five to thirty days from the start of your policy to change your mind, depending on ...

ASB Insurance Living Assurance Life Insurance

What are the buyback options on my Life and Critical Conditions?

These are optional benefits which you can add to your policy. They let you maintain the level of your Life ...

Living Assurance ASB Insurance

I have updated my address with ASB, do I need to update the address for my life insurance policy separately?

Yes. AIA ‘underwrites’ your ASB life insurance. Please contact them directly on 0800 272 543 to update your personal details.

ASB Insurance Living Assurance Life Insurance

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