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How to close a savings account in the ASB Mobile Banking app

If your account has a balance of $0.00, you can request to have your account closed through the ASB Mobile app.

For detailed step-by-step instructions, download and print the guide.

  1. Log in to the ASB Mobile App and select the savings account you wish to close.

  2. Select More options or the three-dot menu option on the top right of the screen. A pop up will appear. Select Close this account.

  3. Follow the prompts on the close account screen.

  4. Once your request has been submitted, the next screen will show to confirm the request has been received.

  5. You will receive an authenticated notification in the ASB Mobile app in a few days to let you know the account is now closed.