Who can I contact if I need help with Clever Kash?

Related Answers

• Can someone other than the parents (like aunts and uncles) transfer money to Clever Kash?

  Anyone can transfer money to the child’s bank account and then the parent who has authority over the child’s account ...

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• Will Clever Kash change how the child’s bank account displays, i.e. on statements?

  No, the child’s bank account is not affected or changed in any way through using Clever Kash. Transactions happen on ...

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• I can’t update my Clever Kash anymore, what should I do?

  Make sure that there are new transactions to update. Check the last date that you updated Clever Kash (this is ...

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• How is Clever Kash powered, does he need charging and how long does this last?

  Clever Kash is battery powered and if used for a few minutes a day he will last about 7 days ...

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• How do I transfer money to Clever Kash?

  If you want to transfer money to display on Clever Kash, like when you want to pay your child pocket ...

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• If someone gains access to Clever Kash, can they then access my account directly?

  No, as all data is sent from the ASB Mobile Banking app to Clever Kash and controlled entirely by the ...

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• How do I withdraw money out of Clever Kash?

  Clever Kash is a digital money box which can be linked to your child's ASB Headstart account. Clever Kash reflects ...

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• I have set up my child’s account for long term savings, how do I stop them from seeing the total on Clever Kash?

  Clever Kash is best used for short-term savings e.g. pocket money - just like a normal money box. You may ...

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• There is an option to name Clever Kash in the settings, what do I call him?

  You can call Clever Kash whatever you like. You could use the name of your child, or you might like ...

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• Does Clever Kash connect to the internet?

  No. Clever Kash uses Bluetooth® low energy technology to connect to the ASB Mobile Banking app which connects to the ...

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