Why is there a hold on my account?

Related Answers

• What are the processing times for outgoing bill payments?

  Outgoing bill payments in FastNet Classic and the mobile app are processed up until ASB goes offline for end of ...

  Transactions Bill Payments Personal Bank Accounts
• How do I check a Direct Debit that I didn't authorise which has come from my account?

  For questions about Direct Debits that you have authorised, you need to speak to the business or person you authorised ...

  Direct Debits Transactions Personal Bank Accounts
• How do I stop, cancel or delete a Direct Debit?

  You'll need to contact us to cancel a Direct Debit. The best way to get in touch with us is ...

  Direct Debits Transactions Personal Bank Accounts
• What’s the difference between my account balance and available balance?

  Your account balance is the total in your account. If you see “OD” (meaning Overdraft) in front of the amount, ...

  Direct Debits Transactions Personal
• Can I order a statement on an account I have closed?

  Yes. We keep account statements for seven years. To request a statement, call us on 0800 803 804 or visit ...

  Transactions Statements Personal Online Statements Bank Accounts
• What are the processing times for automatic payments?

  Automatic Payments can be processed at any time during each calendar day. This includes payments to non ASB accounts, and ...

  Transactions Personal Automatic Payment Bank Accounts
• How do I set up an appointment with the bank?

  Setting up an appointment is easy in the ASB Mobile Banking app, FastNet Classic internet banking, or by phoning our ...

  Transactions Personal Branches Bank Accounts
• How do I request a new deposit book?

  You can order a new deposit book by; · Calling FastPhone 0800 272 272; follow the menu prompts for Other ...

  Transactions Personal Bank Accounts
• How do I close my account?

  Before you close your account: Download any statements or documents you need on FastNet Classic internet banking. Move any Automatic ...

  Transactions Personal Bank Accounts
• Can I automatically pay off my credit card each month from my transaction account?

  Yes. You can pay off your credit card in full each month from any transactional account you wish to use. ...

  Bill Payments Automatic Payment Credit Cards Bank Accounts Payments