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What are the FastNet Business alert operating hours?

Last Updated: 22 Mar 2018

Alerts are sent in real-time during the following operating hours (NZST):

 Contact Device  Operating Hours (NZST)
 Email  6.00 am to 11.00 pm, 7 days
 Text message to a mobile phone  8.00 am to 10.00 pm, 7 days

 

Note: Foreign Exchange TXT and email alerts are only sent during trading hours (8.00 am to 5.50 pm, business days)

If alerts are triggered outside operating hours they are sent when operating hours commence the following morning.

Alerts are sent subject to the recipient (user) having the correct permissions and an active contact device. Audit logs provides further detail about sent alerts.

Alerts may sometimes be delayed, or not delivered, due to issues with your mobile or email provider.

Find out how to create an alert in FastNet Business.


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