What do I need to do before I can use the ASB ID app?
If you are new to ASB, you can use the ASB ID app to make joining ASB fast and easy.
Start by visiting our Join ASB page. Choose an account and complete the Join ASB form. The form asks you to choose a password for online banking. You’ll need to remember this password to use later on. When we set up your account, we’ll email you the details and include your online banking username.
For all other customers, you’ll need an ASB login to use the ASB ID app. If you don’t currently have one you can call 0800 FASTNET (0800 327 863).
To confirm your ID, you’ll need:
- An iPhone with iOS 16 or later, or an NFC-capable Android 9 or later.
- A current e-passport from an eligible country, with an embedded electronic chip icon on the cover, or a current New Zealand driver licence.
- The ASB ID app downloaded to your phone. Visit the Apple App Store or Google Play Store.
Then just open the app and follow the instructions.
To confirm your address (if required) you will need to upload one of these approved documents, received in the last 12 months, show your name and home address, and be smaller than 1MB. You can upload a PDF or JPEGs in ASB ID, or use the ASB ID app to take and upload photos of the document.
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