Visa Debit Cards

What do I need to know if I'm going overseas temporarily e.g. on holiday?

If you use the ASB Mobile Banking app then you can let us know your travel plans by using Josie, ...

Foreign Exchange Credit Cards Visa Debit Cards

What should I do if my ASB Visa Debit or Credit Card is lost, stolen or compromised while I’m overseas?

If you're overseas and your ASB Visa Debit or Credit Card is lost, stolen, or compromised, you can request for ...

Credit Cards Visa Debit Cards

My ASB Visa Credit card or ASB Visa Debit card has been stolen, damaged, or I've lost it, what should I do?

Lock and replace using the ASB Mobile Banking app. You can lock your card using ASB Card Control in the ...

Security Visa Debit Cards Credit Cards Bank Accounts

Can I use my own photo on my ASB Visa Debit card?

ASB no longer offers card personalisation on new or re-issued Visa Debit cards. This option stopped on 1 May 2022. ...

Visa Debit Cards

Which countries will not accept my ASB Visa credit card or ASB Visa Debit card?

Below is a list of countries where your ASB Visa credit card or ASB Visa Debit card will not be ...

Credit Cards Visa Debit Cards

How do I activate my new credit card or Visa debit card?

To activate your credit card you need to create a PIN. You can create a PIN for your card and ...

FastNet Classic PIN Visa Debit Cards Credit Cards Bank Accounts

I'm trying to make a purchase with my ASB Visa card, why would the transaction be declined?

Common reasons that a transaction may not work on your ASB Visa card may include: Our fraud monitoring systems may ...

Credit Cards Visa Debit Cards

I have a Visa card; do I need a PIN number?

Yes you will need to select a PIN to activate your card so that it can be used. For contactless ...

PIN Visa Debit Cards Credit Cards Visa

I have an ASB Visa Debit Card; do I have to use a PIN?

Yes, however a PIN is not required for internet, mail or telephone order transactions, or for contactless transactions under $200.

Security PIN Visa Debit Cards Credit Cards Bank Accounts

Which account is linked to my ASB Visa Debit card and can I change it?

The account(s) will be the one(s) you selected when you applied for your ASB Visa Debit card. Commonly this will ...

Visa Debit Cards Credit Cards Visa Bank Accounts

How do I get a new PIN on my Visa credit card or debit card?

You can change or set up your Visa credit or debit card PIN online if you're registered for Netcode. Here’s ...

FastNet Classic PIN Visa Debit Cards ASB Mobile app Credit Cards

What do I need to know if I'm going overseas temporarily e.g. on holiday?

If you use the ASB Mobile Banking app then you can let us know your travel plans by using Josie, ...

Foreign Exchange Credit Cards Visa Debit Cards

Can I use my own photo on my ASB Visa Debit card?

ASB no longer offers card personalisation on new or re-issued Visa Debit cards. This option stopped on 1 May 2022. ...

Visa Debit Cards

Which countries will not accept my ASB Visa credit card or ASB Visa Debit card?

Below is a list of countries where your ASB Visa credit card or ASB Visa Debit card will not be ...

Credit Cards Visa Debit Cards

How do I activate my new credit card or Visa debit card?

To activate your credit card you need to create a PIN. You can create a PIN for your card and ...

FastNet Classic PIN Visa Debit Cards Credit Cards Bank Accounts

What is Klarna?

Klarna is a global leader in shopping and payment services that’s recently launched in New Zealand. Shop now and pay ...

Credit Cards Visa Debit Cards Payments

I have an ASB Visa Debit Card; do I have to use a PIN?

Yes, however a PIN is not required for internet, mail or telephone order transactions, or for contactless transactions under $200.

Security PIN Visa Debit Cards Credit Cards Bank Accounts

If I need a PIN number for my credit card, do I still need to sign the back of my credit card?

Yes, you still need to sign the back of your card. As soon as you receive your new card, sign ...

Credit Cards PIN Visa Debit Cards

What should I do if my ASB Visa Debit or Credit Card is lost, stolen or compromised while I’m overseas?

If you're overseas and your ASB Visa Debit or Credit Card is lost, stolen, or compromised, you can request for ...

Credit Cards Visa Debit Cards

I have a Visa card; do I need a PIN number?

Yes you will need to select a PIN to activate your card so that it can be used. For contactless ...

PIN Visa Debit Cards Credit Cards Visa

What do I need to know if I'm going overseas temporarily e.g. on holiday?

If you use the ASB Mobile Banking app then you can let us know your travel plans by using Josie, ...

Foreign Exchange Credit Cards Visa Debit Cards

What should I do if my ASB Visa Debit or Credit Card is lost, stolen or compromised while I’m overseas?

If you're overseas and your ASB Visa Debit or Credit Card is lost, stolen, or compromised, you can request for ...

Credit Cards Visa Debit Cards

My ASB Visa Credit card or ASB Visa Debit card has been stolen, damaged, or I've lost it, what should I do?

Lock and replace using the ASB Mobile Banking app. You can lock your card using ASB Card Control in the ...

Security Visa Debit Cards Credit Cards Bank Accounts

Can I use my own photo on my ASB Visa Debit card?

ASB no longer offers card personalisation on new or re-issued Visa Debit cards. This option stopped on 1 May 2022. ...

Visa Debit Cards

Which countries will not accept my ASB Visa credit card or ASB Visa Debit card?

Below is a list of countries where your ASB Visa credit card or ASB Visa Debit card will not be ...

Credit Cards Visa Debit Cards

How do I activate my new credit card or Visa debit card?

To activate your credit card you need to create a PIN. You can create a PIN for your card and ...

FastNet Classic PIN Visa Debit Cards Credit Cards Bank Accounts

I'm trying to make a purchase with my ASB Visa card, why would the transaction be declined?

Common reasons that a transaction may not work on your ASB Visa card may include: Our fraud monitoring systems may ...

Credit Cards Visa Debit Cards

I have a Visa card; do I need a PIN number?

Yes you will need to select a PIN to activate your card so that it can be used. For contactless ...

PIN Visa Debit Cards Credit Cards Visa

I have an ASB Visa Debit Card; do I have to use a PIN?

Yes, however a PIN is not required for internet, mail or telephone order transactions, or for contactless transactions under $200.

Security PIN Visa Debit Cards Credit Cards Bank Accounts

Which account is linked to my ASB Visa Debit card and can I change it?

The account(s) will be the one(s) you selected when you applied for your ASB Visa Debit card. Commonly this will ...

Visa Debit Cards Credit Cards Visa Bank Accounts